Hi I was hoping someone can help. I was diagnosed with breast cancer last summer. I had 2 adult sons with me but they have moved into new places with their girlfriends. I'm 52 and left my job as the pressure of being unwell was too much. Financially I get some help from universal credits but I'm struggling to pay back council tax and bills. Can I get any help please? Thanks.
Hello Bleugal,
Thanks for getting in touch. I’m sorry to hear about your diagnosis and current situation. Hopefully we can provide some support at this difficult time.
As part of our Money and Work Team, we have a dedicated group of Welfare Rights Advisers. They can check if you’re entitled to any state benefits and can help to access other financial support, such as one-off grants. You can contact them on freephone 0808 808 0000 and they’re available weekdays 8am – 8pm and weekends 9am – 5pm. If you’d prefer you can also contact them via webchat here by selecting “Chat to us” and then the “Welfare Benefits & Grants” option.
They will ask you for some financial details such as your household income, amount of any savings, cost of rent/mortgage, council tax and utilities just to see if any other help is available.
Just to clarify, the Financial Guidance Service can provide information and guidance on all aspects of your personal finances to help you make informed decisions in the following areas;
Pensions and retirement options
Questions about insurance policies
Mortgages and money management
Arranging wills and trusts to protect your family
General financial planning questions
If there is anything from the above list that you would like to discuss, please reply to this message, or speak to us directly on the same number. To reach the Financial Guidance team just select options 1 then 2 then 1 again. Our team are available Monday to Friday 8am – 6pm.
Kind regards.
Will Quinn
Financial Guide
