Sorry everybody but I am so angry about the way my husband has been treated I need to have a rant!.Last Friday I recieved a phone call from the hospial where Tom had his surgery to tell me that all his notes and scans had been sent to our local hospital so he could start his radiotherapy and chemo the person apolojised and told me that for some reason the person who was mean't to send the information hadn't ( I had been chasing this department for 2 weeks!!) I rang the local hospital and they said we will pencil an appointment in for the following monday the 29th June.All week waited for the letter nothing, so I rang the local hospital yesterday to be told that the scans had not arrived and that the consultants sec had been chasing them up as amatter of urgency not only that they had to give my husbands appointment to somebody else.I then rang my daughter as I was so distressed and she called up and was told the scans had been sent by recorded delivery on wednesday and should arrive today(Friday) when my daughter said "do you realize how serious this situation is" the person said "yup" what kind of response is that YUP! we are both fuming at this attitude.
I am now awaiting a call from our local hospital at 11am to make sure the scans have arrived if not my daughter will have to leave work and do around trip in to central London then back to Essex to deliver them to the other hospital! Just recieved call from hospital NO SCANS have arrived !!! I could scream! my daughter is now on the case. what are they playing at or is it me being unreasonable ? has this happened to anyone else ?
