Stop fighting for critical illness pay-outs

1 minute read time.

When Macmillan Cancer Voice Inga McVicar was diagnosed with ovarian cancer, she expected her critical illness insurance policy to pay her bills until she could resume her self-employed career as a marketing consultant.  But her insurance company refused and it took Inga thirteen months of argument before the Financial Ombudsman told her insurance company to pay up.

Macmillan hopes that people will no longer need to fight their insurance companies. Today, the Law Commission will reveal its proposals to update the law that covers consumer insurance – a law which dates back to 1906! Under the new proposals, consumers will need to answer their insurer’s questions honestly and reasonably. But they won’t be expected to volunteer information that they aren’t asked in a clear manner. And insurance companies will no longer be allowed to refuse to pay up when their customer has innocently failed to disclose information.

Along with other charities such as Which? and the MS society Macmillan will be asking the Government to pass the proposed new law through Parliament.

I’ll keep you informed of our progress, but it would certainly help to know of more people like Inga who have experienced problems when claiming on their insurance policies. Has this ever happened to you?

Anonymous
  • FormerMember
    FormerMember

    Exactly the opposite. Even when my wife was declared terminally ill our insurers allowed us to increase the amount we paid into our life insurance policy - and paid out promptly when she died.

  • FormerMember
    FormerMember

    I wish the Law Society would investigate the DWP, they are a set of noddy's and charlatans, and run by HM GOVT as well. Deliberately unhelpfull and dishonest as well. I would happily shoot the ones I had to deal with. As if having cancer is'nt hard enough without these clowns trying to rob you. Atleast Dick Turpin wore a mask !!!!!!

    Bill