Just thought I would share my morning, I decided to catch up on some phone calls today, I needed to ring my life insurance provider as I had made a claim under the terminal illness clause in the insurance and was promised weekly updates, well its been 5 weeks and nothing. Rang this morning and had a nice conversation with a lady who said various things like waiting for GP report, also that they had sent various update emails, none of which I had recieved. Well I was just sitting down to a cuppa when she called me back, her words were "sorry Helen I have just told you a load of rubbish". I am confident now that they will process my claim correctly, I think not. Ah well will just have to wait and see what becomes of this disaster.
Gentle hugs, helen x
