Sunday September 26th - Mixed feelings!

4 minute read time.

I arrived at the ward at 2.30pm today.  Mum was in bed.  She was lying flat on her back and didn't look comfortable at all.  I asked how she was and she said she couldn't move, which of course she couldn't.  Mum is unable to turn over, even onto her side.  I sat her up and got her comfortable with the help of my uncle.  I asked her why she hadn't buzzed for a nurse and she said they had put the buzzer out of reach, which they had!

It was then that I noticed that mums meds for low sodium were on her table with 'TO BE TAKEN' written on a tissue and also her drink for low potassium.  I went to the nurses station and asked the staff nurse if mum should have these meds.  She seemed a bit taken aback and said mum had been asleep so they didn't waken her it was fine for me to give her them now.  She should have had them at 12pm!  I asked mum if she had been asleep and she said perhaps she had dozed for half an hour but had been awake since about 1pm. 

I, then, heated mums stew and fed it to her, gave her a banana and then got her up to take her for her ciggie.  She told me she was wet and asked if I could take her to the loo and change her before we went out.  I had to change her nightie and underwear.  She had on disposable pants and a huge incontinence pad like a nappy!  My mother is not incontinent but she cannot stand up on her own and certainly can't get out of bed and get to the loo.  She told me they never come when she calls and often put the buzzer out of reach.  As mum has been a bit confused (very on Friday) I thought maybe she'd got it wrong but a lady oppostie who is mobile told me that what mum said was true!  We left at 4.30pm and told mum we'd be back at 6.

Kieran and Charlotte came back with us at 6.  Mum had had some tea but wanted a mullerice which I heated in the pantry.  I, then, got mum up and into her wheelchair, wrapped her up warm and we all set off outside.  As we were leaving I noticed the woman to mums right was crying.  I asked her what was wrong and she said she desperately needed the loo but had been shouting for half an hour and no one had come.  I asked if she pressed her buzzer and she told me it had been moved out of her reach.  I got it down and pressed it for her and then we went out to take mum for a ciggie.  When we came back 15 minutes later the lady was still crying.  Her buzzer was still sounding and no one had come.  My aunt went in search of a nurse and told her the lady was distressed.  10 minutes later no one had come.  My aunt went out again and eventually a nurse came, unfortunately too late.  Some of these nurses should be shot!  Needless to say Juliette was not on duty today!

Mum was really bright yesterday but was not so good today.  She is on restricted fluids but her fluid charts have not been filled in and a jug of water is constantly left within her reach.  There is no record of output.  It wouldn't be possible to record anyway as they never get to her in time for her to use the commode so there can't be any way to record it.  My limited knowledge of low sodium and the drugs she is being given to counteract it are enough for me to know how important it is to be clear about intake and output!  The whites of mums eyes looked a wee bit yellow tonight and I am concerned about this.

I can't wait to get mum out of there.  I will ring Christine in the morning and find out what should be in mums notes with regards to fluid intake and output.  I also hope she will be able to get the results of mums scan and maybe be able to give me an indication of how long mum will need to stay in there before coming home or going into the hospice.  It has been so upsetting today because mum is no longer confused and is, therefore, aware that some of the nurses are shirking their responsibilities.  She pleaded with me today to take her home.  I'm heartbroken for her as she feels so frustrated she can't move positions in bed or get up and walk to the loo so that she doesn't need to rely on these people.

  

Anonymous
  • FormerMember
    FormerMember

    Hi Caroline,  I really feel for you and your mum,it is disgusting the way your mum is being treated.I really hope it is sorted soon ,perhaps Christene will be able to help you hopefully, Thinking of you.

    Love to you both  Sue  xx

  • FormerMember
    FormerMember

    This is absolutely shocking, but, unfortunately it is happening on a daily basis in wards all the country.

    People need to speak out more. I think we are all in awe of the medical profession to a certain extent and find it difficult to complain.

    I hope you manage to get heard and your mum gets out of there as soon as possible.

    Best wishes, Christine xx

  • FormerMember
    FormerMember

    Dear Caroline,

                           I am so sorry your mum  has been treated in this way. Thank goodness she has you as people that have no family to visit them must be in despair! However, it should not be left to you to have to constantly chase down even basic care and you should complain. I hope that things improve quickly and you are able to take mum home.

              Take care,

                     Love lizzie xx