Viewing groups - which do you prefer?

anndanv

Hey Annette,

Good questions! I've responded to each of these below

1. The return key to post is a function that's built into the platform. Users can change this though, if they wish. When you're responding, you should see the option to tick or untick a box which says 'Enter to Reply'. I've put a screenshot below:

If you untick this box, it means when you press enter, you'll get a new paragraph instead of posting your post. The option also looks the same on mobile, which you can see below:

2. Once you've unticked the 'Enter to reply' option, you can use the return key to start a new paragraph.

3. The 'up vote' and 'down vote' are features which are built into the platform. These are a temporary feature and we are looking to replace each of these with a 'Like' instead. We're currently awaiting some sign off around this so we're not entirely sure yet exactly when this will be. But we definitely have plans to change it!

I'm sorry that you're getting the 'error occurred' message. This usually happens when you're not logged in to the site. We did have an issue a few weeks back where users were being logged out frequently on the site but we brought in a fix for this last week. I'm wondering though, if something might be going awry for you. Would you be able to send us an email on community@macmillan.org.uk with timings of when this happens for you? E.G. every 30 mins, every 15 mins. I'd like to get it looked at right away if that's the case.

I hope this is helpful but if you've any other questions please do just let me know.

Best wishes,

Ellen

Hi ,

I'm so sorry to hear you're struggling just now. I can see you've posted in our Lung cancer forum, and I've just posted a reply there. You can click here to see my reply, which explains a little more about how to talk to others on the site.

I hope this helps.

Best wishes,

Ellen

Hi mordred, you feel free to say whatever you want to us, we are all here to help and support you. Xx

Personally, I like to see responses in the order they have been made (especially if they are to one of my own posts). I don't mind seeing the original post (OP) each time as it's usually attracted me to the post in the first place. All that said, I only have the opportunity of dipping into these discussions once or twice a week, so it helps refresh my mind each time when I do enter this special world.

Would prefer to see most recent posts first.