There is some planned maintenance taking place on Macmillan’s website on Saturday 22nd February 2025 from 12pm.
During this time, there may be some disruption with logging into the Online Community. This will be temporary and if you see any error messages, please come back and try to log in another time.
We know how important the Community is as a source of support for our members, so we always do our best to ensure the site is not unavailable for any longer than necessary.
Please know that if you can’t log into your Community account, you will still be able to view the Community and read posts and discussions for support.
We understand that this may impact members who rely on the Online Community for peer support. Do remember that our Support Line teams are here to help from 8am on Thursday for your support – even if all you need is a listening ear. You can contact the Nurses and Cancer Support Advisors via the Macmillan Support Line 7 days a week, from 8am to 8pm.
To get in touch, please call freephone 0808 808 00 00, send an email or use live webchat. They are here to listen and help you find the right support.
The Community team are also here to help however we can. You can contact us directly via email on community@macmillan.org.uk if you need any support, or if you have any questions or concerns about the planned maintenance. The Community Team is available 8am-8pm Monday- Friday and 9am-5pm Saturday and Sunday.
Best wishes,
The Online Community team
