Hi everyone,
We just wanted to let you know about a change to the way our email notifications work.
Previously, if you opted to receive email notifications about new posts or Private Messages, a preview of the content would be included in the email.
In order to comply with the UK's new Online Safety Act, our website has now been updated to remove message preview content from all notification emails.
Although this does mean you will need to check the Online Community directly in order to read the actual contents of new messages or thread replies, it also means users are protected from receiving copies of potentially upsetting posts which may have been subsequently removed from public view.
We hope you can appreciate the reasons behind why had to update the way notification emails work. If you have any questions or feedback about this change, please get in touch with our Online Community Team by sending us an email to community@macmillan.org.uk, and our team will get back to you.
Thanks and best wishes,
Rebecca
Online Community Manager
