Look out for our improvements

A person gardening with hands covered in soil

On Macmillan’s Community, our members are at the heart of everything we do. We’re always looking to improve the site for you and we’re so excited to finally be able to share some improvements that are just around the corner.  
 
We know what an important source of support the Online Community is for many. In the next few weeks we will be launching a number of improvements on to the site. These enhancements aim to improve the site for all, as well as add a number of new features many of you asked for. All the images and examples below are shown using the Community on a mobile phone. We know these are the devices most used by our members. 
 
The improvements we’ve made are based on your feedback. You spoke up and we heard you, now here’s what we’ve done.

Our New Homepage 
 
You said that the site was difficult to navigate. You also said that the homepage was too cluttered and it took too much scrolling to get to the latest posts.

We have completely redesigned the homepage to make it more user friendly, especially on mobile.

We have also brought the news feed higher up the homepage. This means a lot less scrolling for our members, see just how much in the video below. 



Scroll one full page down and on the current site you still have a way to go to finding your personalised content. One page down with our improvements, you are straight to your most active groups.

Old homepage and new, side by side on mobile.

You said you didn’t like only having 4 groups on the homepage and that it was hard to find all your groups.  
 
We added a ‘View all your groups’ button on the homepage. You can now easily find all your groups in one place.  

Screenshot of 'View all your groups' button

Font Size 

You said the font size was too small.
 
We have increased the font size across the whole site. Accessibility is very important to us at Macmillan. We want our Online Community to be available to anyone affected by cancer.

Send a ‘Virtual Hug’ with our new reactions. 

You said you didn’t like the up-vote and down-vote buttons. 
 
We know how warm a virtual hug can feel and we are so pleased and proud to introduce reactions. 




screenshot of new reactions feature
As seen in the media above, you can now interact with posts and content in a more intuitive way. You can react to threads, replies and even blog posts. 
 
Hopefully the introduction of ‘reactions’ can help people affected by cancer to feel less alone, by allowing our members to share and connect in new ways on the site.

Latest Activity 
 
You said it was difficult to see the newest post in a thread, also that knowing when a thread was started wasn’t easy. 
 
We’ve added a number of features to make this easier on the site. Firstly, the most recent post in a thread will always be surrounded by a green box and have a black lightning bolt in the top left corner. You can also now clearly see the time and date of when a reply was sent. 



Making it easier to share your story 

You gave us a lot of valuable feedback on our blogs section.  

You said blogs were too difficult to create and that there were too many steps in the process. 

Our new blogs page, is simple and better than ever. There will only be two steps to creating blogs from now on.  
 
Press the button shown below. 

Screenshot of new Blogs button

and simply add your title and description.

Screenshot of new Blog title and description page
You also said it was hard to find relevant blog content. We’ve created a new search function, to make that much easier.  

Screenshot of new Blog search function
Simply type in the box the type of blogs you are looking for, the search function will show you the most relevant blogs.

We hope that you are happy with these coming improvements and that it’s clear how important to us member feedback is.  
 
We’ll be bringing you more information about these improvements in the next few weeks, please keep an eye on our Community News Blog for all the latest updates. 
 
We will always be here, continuing to develop the Online Community. We hope to forever be building an improving space that is kind and supportive, for people affected by cancer.  
 
Have a question? 
 
Why not comment down below and a member of the Community Team will get back to you.

To raise something more privately, we are always available at community@macmillan.org.uk too. 

Anonymous
  • Maybe I just haven't learned any shortcuts over the last year or so about logging in. I use an old Hudl 2 and I have to click on things and enter password etc approximately 7 actions to get to my groups. Will logging in be simplified in the upcoming changes? Kind regards Frank.

  • Hi ,

    Thank you for your comment here. 

    Depending on your log-in method, you may be able to log-in with fewer clicks by pressing the person icon circled below:


    It will be in the top right of the page on devices with larger screens. On mobiles or tablets you may have to press the downward arrow shown below to reveal it:



    If you can add:

    https://community.macmillan.org.uk/

    to the bookmarks on your device it should mean you can log-in with just a few clicks.

    The new layout will definitely make it easier to find your groups on the whole. See 'Our New Homepage' above for just how big the difference will be.

    Hopefully this answers your question and thanks again for taking the time to comment.

    Kindest Regards,

    Tom
    Macmillan Community Team

  • I notice it's possible to add tags to a post, but how do you search for those tags within a group and not the entire site. I presume the search field at the top is for the whole site, but it's not clear - to me, anyway.

  • Hi ,

    Thank you for your question, we'll be happy to help.

    It depends what device you are on, but I will suggest some options. 

    On a desktop computer, or some phones, after you search you can then decide exactly where to look using the drop down menus shown below.



    It is often worth searching by 'Most Recent' as shown in the image.

    The 'Tags' search does tend to look across the whole site, like you've said.

    To decide where to search on mobile look out for the 'Advanced search' option, shown in the bottom right hand corner, image below:



    Hopefully this helps and answers your question. If there's anything further we can do to help, don't hesitate to reply here or email us at community@macmillan.org.uk anytime.


    Kindest Regards,

    Tom
    Macmillan Community Team