New community: latest update

Less than one minute read time.

Hi all,

Thank you all for your feedback, we are aware that there is still work for us to do!

We are looking into the slowness of the site and issues surrounding chat. We are working hard to make the new community an enjoyable place for all of you and your feedback is really helping us in achieving this.

Please accept our apologies if these issues are not resolved straight away, we are listening to your concerns and are continuing to work hard to resolve them.

Take care,

James

 

 

Anonymous
  • FormerMember
    FormerMember

    Hi James,

    First I agree with the others, the site is too slow but I also understand this is a major project and can only really be tested when it goes live and has a lot of members posting. I did get a pre-view of this site but that was static with no ability to post or respond so gives a false impression regarding speed

    The new layout is different !! OK expected that and in time will get used to it, we all hate change. Have followed some of the menu's and can see the logic, just takes some getting used to. Hope you resolve the speed and the chat problems in particular but thanks for the hard work to you and the team who must of had some sleepless nights.

    Cheers

    John

  • FormerMember
    FormerMember

    Hi there,

    I still can't reply to anyone's thread posts, every time I do I just get the message

    Access Denied
    You do not have permissions to perform the requested action.
    Can someone please look into this because it's very frustrating not being able to speak to anyone? I can post replies on blogs but not on threads and I never had a problem before. I've checked that I'm logged on and I definitely am.
    Cheers
    Vikki
  • FormerMember
    FormerMember

    Vikki - I'd like to investigate this further. With your permission, I'd like to get into your profile and take a look. Let me know if this is ok-

    Laura

  • FormerMember
    FormerMember

    This is really frustrating - I just want to be able to access my group - gullet cancer - and see who has been posting and what responses there have been and maybe even reply to some myself but every time I try to get into my group I am just directed to the blog page - I dont want the blog - if I wanted the blog I would click on blogs - I want the postings - how do I get there - I have given up this evening.

     

    Lyn

  • FormerMember
    FormerMember

    Ive given up too, very frustrating!