FAQ Why am I seeing a message about my safety when I post?

When writing a post on the Community, you may have noticed that a pop-up window called: ‘A message from the Community team’ appears after you have clicked the ‘post’ button. For example, the message below:

 Image of pop up message

This is one of our safeguarding pop-ups. These pop-up windows are there to help protect any Community member who may be in need of urgent support. It is there for the protection and safety of all our members, as the wellbeing of our members is our number one priority. These pop-ups appear automatically and are triggered by several key words and phrases that members might use if they were in distress. The key words and phrases were chosen with due care with the intention of protecting all our members.