I have now had to borrow Picko’s car. Why you might ask – well ask away. Saturday I went to Eurocarspares in Nottingham. These are the clowns that I ordered my suspension arms and got two the same, wrong side, one without a compliance rubber and two different springs, one bearing the legend “wrong part in box.” When I asked the little man if he would order my suspension arm I asked him if it would come complete with a compliance rubber. “Yes” he assured me. I also asked him if I could return the wrongly sent parts to him in Nottingham. “Yes” again was the reply “Just contact the internet order department, they will send you an email and all you have to do is bring the parts in with the email.” Except I have now phoned them twice and am still waiting for an email. So I said to Tim that I would have to go and pick up the arm so we could get it fitted tomorrow for the retest. I waited in the queue and the little man was now wearing a black shirt and a metallic blue tie which made him look very business like. Except he wasn’t. I joined the queue – there were three people in front of me…..a little deja vue going on here, and finally I got to the counter and asked for my suspension arm which he duly fetched and triumphantly presented on the counter. Without a compliance rubber in it. MY blood was reaching boiling point. “That hasn’t got a compliance rubber in it” I said. He looked at me as if I was speaking Serbo Croat. And then tapped into his massive database. “What’s the registration of your car?” I told him. He looked puzzled. And disappeared. Several minutes later he came back and said that there were two suspension arms listed one with a compliance rubber and one without. “You ordered the one without” I said wanting to drag him over the counter. “Can you get me one for tomorrow?” I asked, knowing full well that I was championing a lost cause. The little man tapped into his computer again. It didn’t exactly say “No” what it said was eight days. “EIGHT DAYS!!!!!!!!!!!!!!!” I managed to scream through the foam coming from my mouth. “Yep.” The final throw of the dice, “Have you got a compliance rubber that I can fit myself?” He tapped into the computer again. “Seven days” he responded. I told him that I was now going to be without an MOT because his firm had totally screwed up my order and couldn’t even send me an email to put some of it right.
I thanked him profusely for his company’s service as Tim dragged me screaming from the shop with both arms in a Kezzerbabe arm lock.
I am better now. I have calmed down. We sat in the car and Tim contacted another firm and got a number on his interweb thingy. “Had they got a suspension arm?” “No but they could get one for lunchtime tomorrow.” “Did it have a compliance bush?” Yes was the reply. So I am going to throw caution to the wind and strip out the old one which is why I borrowed Picko’s car so I can got and get it after lunch. If it’s not the right one then rubber room here I come!
I went to the cash and carry to get some washing supplies, toilet rolls and kitchen rolls. The carrying strap broke on the one of the toilet rolls. Followed by the carrying strap on the washing powder, and that was before we got out of the cash and carry. Once I got home and started unloading the car, the carrying handle broke on the other toilet roll which made me drop the tub of vanish in the hall which broke open and the contents well ……vanished. Then the carrying handle broke on the OXY whatever you call it and the kitchen roll burst open. Be glad when today is over.
Kezzerbabe hasn’t responded to my previous plea for some help but now I realise she is too busy growing things, brewing things, making things, planning holidays and wearing her pants outside her trousers generally saving the world. Even if she did turn up, knowing my luck at the moment I would probably break her.
I am currently constructing in my head, an official letter of complaint to the Eurocarspares chief executive. It won’t do any good but it might make me feel better.
