Dear Admin, We the undersigned...

Hi all,

Thank you Andrew and everyone else for your support. We really are trying our hardest to make the site as helpful and useful as we can.

We want nothing more than for you all to find the site the wonderful home of support that you used to find on Share or What Now? and we think it can hopefully become that for you.

Thank you for your faith in us and I hope we live up to it.

Thomas

@jonboy09

I'm sorry you feel that way. We did ask our members to tell us what they liked and didn't like. We had a blog: macmillancommunity.wordpress.com

and encouraged comments and community engagement with the development process. We had a pilot where around 30 members who volunteered tried the site out. We really do want this site to be as welcoming and user friendly as possible - that's why we do this.

We are constantly looking to the community for suggestions as to how to improve the site, and trying to act on those as quickly as we can.

If you have any suggestions do please let us know in the Help and Guides forum: community.macmillan.org.uk/.../default.aspx

Thanks

Thomas

Trying my best to use the new site, but have just sent the same message 3. times as I didn't understand the publish button.  Really miss my old friends from share who I have lost, since the change.  Have to agree with Trudy jayne

xx

I disagree with this entirely. Most of the changes we have made in cancer services has been made by what the disparaging call "Moaning". We all want what is best for people affected by cancer, and giving people additional stress, and messing about with the support and care they are used to receiving is not a good move. If one of the projects I work on had received this level of negative feedback from the customer it would have been rolled back until the problems were resolved. It seems that because we don't pay for it (other than through sustantial fundraising) we don't get the levels of service that would be expected in a commercial enterprise.

Hi Admin....white i agree you may have had a thankless task combining 2 sites into 1 it does.nt take the fact away that you have quite a few unhappy people from the What now and Share sites...and i know you asked for volunteers...but to test the pilot on 30 volunteers from 36,804 users !!!!!and while you can.t bully people into volunteering you could, have as i have stated in an earlier post sent messages to regular users from both sites and asked them to help you launch a new site....at the end of the day its the people affected in anyway by cancer who use this site.....so give them back what they are asking for .....