Help page

Get help using the online community and see our Frequently Asked Questions.

How do I know when I have a new private message?

When you have a new private message you will see a number by the ‘Private messages’ icon on your account bar at the top of the page.

If you are online and logged in, you will also see a live notification in the bottom left-hand corner of the page. You will also receive an email notification if you have selected to receive them.

Private messages icon