Financial Support

My mum has recently been diagnosed with stage 4 brain cancer and was wondering who can I contact or get help with regards to finding out if she can claim for any financial support/benefits.  

  • Hi

    Thanks for getting in touch. I’m so sorry to hear about your mum’s diagnosis.

    I think it would be a great idea for you to call us on our support line on 0808 808 0000.

    We have a team of Welfare Rights Advisers available. They can provide advice in relation to any state benefits your mum may be entitled to, as well as exploring any potential grants. They are available on 0808 808 0000 Monday to Friday 8am to 8pm and on Saturday & Sunday 9am to 5pm. When you call them, be ready with information about your income and outgoings. If you would prefer, they’re also available via Web Chat here.

    There is also a team of Financial Guides. If you have any questions about other areas of personal finances such as Insurances, pensions or mortgages etc. they can answer these. The Financial Guides are available Monday to Friday 8am to 6pm and again can be contacted on 0808 808 0000.

    I hope this provides you with the information that you need and we hope to hear from you soon.

    Kind regards,

    Financial Guide

    The Financial Guidance Service will not advise you on the merits of  buying, selling or cancelling a specific financial product from any company. As a guidance service, we do not provide financial advice and we are not regulated by the Financial Conduct Authority. No part of our service constitutes, nor is intended to constitute, a financial promotion within the meaning of the Financial Services and Markets Act 2000 nor an invitation or inducement to engage in investment activity.  

    The aim of the Financial Guidance Service is to provide you with information to help you make informed decisions about your personal finances. For financial advice, including recommendations to buy, sell or cancel specific financial products, you should speak to a financial adviser who is suitably authorised and regulated by the Financial Conduct Authority. You can find a local financial advice firm on the Financial Conduct Authority's website -

    The information that we provide you is for general guidance on your rights and responsibilities and is not legal advice. We are not liable to you for any information or services obtained by you from, or given to you by, a third party.

    If you need more details on your rights, please contact a financial, legal or other appropriate adviser.


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