Planned maintenance - Tuesday 10th November, 7am-1pm

Hi everyone,

Due to some planned maintenance on the main Macmillan website,, the Online Community will enter a read-only mode between 7:00am and 1:00pm on Tuesday 10th November.

This means that you will not be able to log in, post or reply on the Online Community during this time. You will still be able to read posts and blogs on the site.

If you feel you need some support while the Online Community is unavailable, please remember our Support Line is here for you. Our teams are available 8am-8pm, 7 days a week on freephone 0808 808 00 00, or by email or webchat

Thank you for your continued support and patience as Macmillan continues to update and improve our online services. If you have any questions, please don’t hesitate to get in touch with us at

Best wishes,

Eliza, Ellen, Rachel, Megan, Steph and Tom

Macmillan Online Community team

Parents Comment Children
  • Hi ,

    Thanks for your comment. This feature is just to offer some help with navigating the site. To turn this off permanently, you can just click through the instructions by clicking "Next" underneath the pop-up message. There aren't very many, so this shouldn't take long. Once you have clicked through all the pop-up instructions, these pop-ups won't appear for you any more. I hope this helps, but if you have any further questions about features on the site, please take a look at our Community FAQs or email the team at

    Best wishes,