Look out for our improvements!

An image of daffodils growing in nature

It’s been a little while since we last posted about our plans for improving the site. In today’s news blog, we’re telling you about five improvements which will be coming to the site within the next few weeks. If you have any questions, please feel free to comment in the comments section below and one of the team will get back to you.

‘Latest’ hyperlink in forums

First up, we have the ‘Latest’ link within discussion threads. When you go to one of your groups, and you look at the discussions list, you should see the option to select ‘Latest’. See the screenshot below:

At the moment, when you select ‘Latest’, you are taken to the first post within the thread and not the latest post. We’re changing this so that when you select ‘Latest’ you’ll be automatically taken to the most recent post in the thread.

We’ve had a lot of feedback about this issue, so we’re hoping this change will make a big difference for us all.

Flag to moderator button

At the moment, if you see anything on the Community cancer forum that breaks our guidelines, or you’re concerned about, we ask that you report it to the Community Team by flagging it to us.

Currently, to find the ‘Flag to Moderator’ button, you’ll need to select the ‘More’ button underneath a post. Like in the screenshot below:

We are moving this option out from within the ‘More’ option, so that it sits across the bottom of the post alongside the ‘Reply’ option. This is so it’s easier for you to report posts and let the Community Team know of any posts you might be worried about. You’ll soon see the ‘Flag to Moderator’ button appear as below:

Reply buttons

We’ve heard from feedback that our ‘Reply’ buttons are too small, and they’re often difficult to spot as they’re grey, unless you hover over the button in which case it will turn teal.

So, we’ve made our ‘Reply’ button bigger and we’ve also made it teal all the time, so you can easily spot the reply button and it’s easier to use on mobile.

Currently, ‘Reply’ buttons look like this:

And soon, they’ll look like this:

Introducing page numbers on mobile devices

A lot of our members have told us it’s tricky to navigate through longer threads when using a mobile device. This is because currently, we have forward and backward arrows to take you through the different pages of a thread but this doesn’t allow for you to select a page number within the thread. It currently looks like this on a mobile:

So, we will be introducing page numbers on a mobile, so that it is the same as when using a desktop. We hope this means you will find it easier to navigate through longer threads and find your way to the posts you want to look at.

You’ll soon see our page numbers on mobile, and they’ll look like this:

Members not seeing replies

We had some feedback that some users who were using Safari browsers, or Internet Explorer browsers were clicking into a thread which said it had replies. Once you’d clicked into the thread, you weren’t able to see any replies, even though you could see that they were meant to be there.

Along with the release of the above improvements, we’ll be releasing a fix for this so that replies are always visible.

These improvements are still going through some user testing, but we’re hopeful we’ll be able to release these very soon. We will keep you updated and post again once we know more about a release date. We also have some more upcoming improvements, which we will post about soon. If you have any questions, please don’t hesitate to comment in the comment box below, or email us directly on community@macmillan.org.uk.

Anonymous
Parents
  • It's a start, and a good one at that. Quite often I click on a Reply button and the only thing that happens is my name appears but no reply box. I do that a few times, still nothing happens, I have to use a reply button of a different post to try to get a reply written. Very frustrating.

    Tvman

Comment
  • It's a start, and a good one at that. Quite often I click on a Reply button and the only thing that happens is my name appears but no reply box. I do that a few times, still nothing happens, I have to use a reply button of a different post to try to get a reply written. Very frustrating.

    Tvman

Children
  • I want to edit the previous message but when I click on More, I don't get an Edit button. As I said, very frustrating.

    I use my mobile every time so all improvements are welcome.

    Tvman

  • I'm not getting Edit to the complaint about the Edit button not being present.

    Help

    Tvman

  • Hello ,

    I'm very sorry to hear this, it does sound very frustrating. How often would you say this is happening, please? We can certainly ask tech to investigate why this might be occurring. 

    How strange that you don't see an edit button. I am going to check to see how that looks on a mobile and I'll get back to you.  

  • Oh dear

    I have just carried out a quick test and it appears that members don't currently have the option to edit comments on blogs. This could be something we can edit in our settings, so we will take a look and see if there's anything we can do. You should still see the 'edit' option on your posts in groups.

  • Thanks Steph, you're always my hero! That happens around 1 in 4 occasions, so frequently enough.

    As for the Edit button, this is the first time I've come across it. Very unusual.

    Tvman

    Any more wonderful photos. You can send it to me on another thread or you'll be inundated!

    Thanks again for your swift response.