Look out for our improvements!

An image of daffodils growing in nature

It’s been a little while since we last posted about our plans for improving the site. In today’s news blog, we’re telling you about five improvements which will be coming to the site within the next few weeks. If you have any questions, please feel free to comment in the comments section below and one of the team will get back to you.

‘Latest’ hyperlink in forums

First up, we have the ‘Latest’ link within discussion threads. When you go to one of your groups, and you look at the discussions list, you should see the option to select ‘Latest’. See the screenshot below:

At the moment, when you select ‘Latest’, you are taken to the first post within the thread and not the latest post. We’re changing this so that when you select ‘Latest’ you’ll be automatically taken to the most recent post in the thread.

We’ve had a lot of feedback about this issue, so we’re hoping this change will make a big difference for us all.

Flag to moderator button

At the moment, if you see anything on the Community cancer forum that breaks our guidelines, or you’re concerned about, we ask that you report it to the Community Team by flagging it to us.

Currently, to find the ‘Flag to Moderator’ button, you’ll need to select the ‘More’ button underneath a post. Like in the screenshot below:

We are moving this option out from within the ‘More’ option, so that it sits across the bottom of the post alongside the ‘Reply’ option. This is so it’s easier for you to report posts and let the Community Team know of any posts you might be worried about. You’ll soon see the ‘Flag to Moderator’ button appear as below:

Reply buttons

We’ve heard from feedback that our ‘Reply’ buttons are too small, and they’re often difficult to spot as they’re grey, unless you hover over the button in which case it will turn teal.

So, we’ve made our ‘Reply’ button bigger and we’ve also made it teal all the time, so you can easily spot the reply button and it’s easier to use on mobile.

Currently, ‘Reply’ buttons look like this:

And soon, they’ll look like this:

Introducing page numbers on mobile devices

A lot of our members have told us it’s tricky to navigate through longer threads when using a mobile device. This is because currently, we have forward and backward arrows to take you through the different pages of a thread but this doesn’t allow for you to select a page number within the thread. It currently looks like this on a mobile:

So, we will be introducing page numbers on a mobile, so that it is the same as when using a desktop. We hope this means you will find it easier to navigate through longer threads and find your way to the posts you want to look at.

You’ll soon see our page numbers on mobile, and they’ll look like this:

Members not seeing replies

We had some feedback that some users who were using Safari browsers, or Internet Explorer browsers were clicking into a thread which said it had replies. Once you’d clicked into the thread, you weren’t able to see any replies, even though you could see that they were meant to be there.

Along with the release of the above improvements, we’ll be releasing a fix for this so that replies are always visible.

These improvements are still going through some user testing, but we’re hopeful we’ll be able to release these very soon. We will keep you updated and post again once we know more about a release date. We also have some more upcoming improvements, which we will post about soon. If you have any questions, please don’t hesitate to comment in the comment box below, or email us directly on community@macmillan.org.uk.

Anonymous
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  • I'm not getting Edit to the complaint about the Edit button not being present.

    Help

    Tvman

  • Oh dear

    I have just carried out a quick test and it appears that members don't currently have the option to edit comments on blogs. This could be something we can edit in our settings, so we will take a look and see if there's anything we can do. You should still see the 'edit' option on your posts in groups.

  • Hi, Like TVman, I don't have an edit or delete option under "more" once the changes are finished will these be under "more"?

    The rest of the improvements are just what we need. Especially having a button so you can go straight to the "latest" post, that will save a lot of time. Thanks!

    I wonder is there anything in future Fixes and Issues to do with The Personal Message Page? I went months without being able to read PM's I know people had sent. Now, I can usually read the message but when I press Reply and start to type, the box I am writing in disappears, so I cannot see what I've written or proof read once I am finished and before I post it!

    You have certainly had your work cut out since the upgrade!!

  • Hi 

    Thank you for your comment - the 'edit' button won't be there if you're looking on this page (it's not enabled for comments on blogs) but you should have the ability to 'edit' across your posts in groups. I think I have found a way to enable edit on comments, but I need to double-check this before I can action it. I will update both you and as soon as I have a definitive answer.

    Have you already reported the issue with your reply box disappearing when you're trying to write a PM? This sounds like an issue unique to your particular set up, so we will need to do a little more investigating to try and discover why that's happening to you. I can certainly follow up on that for you.