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Lisa Dadswell is a new
member of Team Macmillan. She is one of the first Boots pharmacists to take up
this new role – the Boots Macmillan Information Pharmacist. These pharmacists have received bespoke training, developed
by Boots and Macmillan, and will help provide communities with better
access to vital cancer information and support being
conveniently located on the high street .
works in Boots in Stratford-upon-Avon, and has been a pharmacist for 17 years.
What made you want to
take on this new role?
father died of lung cancer in March 2012. I’ve gone through it all and so I
wanted to help others in any way I can.
and I received help from a Macmillan benefits adviser, and when Dad wanted to
go off and travel the world, they helped us with his travel insurance. There
were also support groups at the hospital and although Dad wouldn’t have used
them, it was good to know there were people there.
What training did you
have to go through?
do a Macmillan e-learning course. It goes through everything we need to know more
about including chemotherapy, radiotherapy and how people may be affected by
cancer emotionally. I’ve got an information pack which tells me
about all the leaflets and resources available from Macmillan. It helps us to
signpost people to extra help if they need it locally.
has really changed the emotional support side of my work. It’s about being able
to listen and know what’s appropriate, whether it’s giving a customer a leaflet
or just some reassurance.
What might you deal
with on a typical day at work?
talk to people affected by cancer most days – either patients or carers.
think it really helps that I know what they’re going through. I know the chemo
unit at Warwick Hospital, as I was there many times with Dad, so I can tell
them what it’s like there. I know the staff and the Macmillan Information
Nurse, so I can tell them how nice they all are. They often want to check
little things, like whether you can take your mobile in.
can talk them through different options. For example, the other day I helped a
lady who was a carer, who didn’t know whether to give medication through a
What’s the best thing
about your job?
like the variety – you never get the same situation twice. And I like being
able to help people who’re going through what I went through.
very scary when you first get diagnosed. You get a lot of information bombarded
at you. When you’ve just had your oncologist appointment you may not be able to
take it all in.
when you’re in Boots, it’s on the high street. They know me. I’m Lisa. I’m the
pharmacist. They trust me. I don’t have all the answers, but I can tell them
where they can find them.
Describe your ideal
get a lie-in on both Saturday and Sunday, as I normally have to work at
weekends, and I have two young boys. On Sunday, I’d have a pyjama day, just
chill out and watch DVDs! Then I’d have a nice meal and a glass of wine.
Visit boots.com/cancer to find your nearest Boots
Macmillan Information Pharmacist. Also BootsWebMD.com has a specific cancer health centre
which offers information and support to people affected by cancer as well as
the latest cancer news.
If you have any questions about Macmillan, or would like to talk to someone about cancer, we have a team of experts who can help.
© Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee, registered in England and Wales company number 2400969. Isle of Man company number 4694F. Registered office: 89 Albert Embankment, London SE1 7UQ.