Chat opening hours are 9am-5pm and 7pm–10pm Monday to Friday and 10am - 1pm and 7pm-10pm on weekends. For more information about this, contact the Community team at community@macmillan.org.uk

Outside these hours, if you’re looking for support from other people affected by cancer, please try posting in one of our Online Community groups.

You can also speak to our team of experts on the free Macmillan Support Line 0808 808 0000 (Mon-Fri, 9am-8pm)

If you need support urgently, the Samaritans are available 24/7 on 08457 90 90 90 (UK) and 1850 60 90 90 (ROI).

 

Past chats
  • Prostate cancer webchat transcript (March 2015)

    As part of Prostate Cancer Awareness Month, Macmillan Support Line nurses Josie and John joined us in the chat room. They answered your questions on things like hormone treatment, chemotherapy, advanced prostate cancer and genetic risk of prostate cancer. Here are all the questions and answers from the chat. The chat is now finished but you can...
  • Benefits webchat 26 February 2015 - transcript

    Last week, welfare rights advisers Kathy and Sinead joined us in the chatroom to answer your benefits questions. Topics included Disability Living Allowance, Personal Independence Payment and Attendance Allowance. Here are all the questions and answers from the chat. The chat is now finished but you can still speak to advisers like Kathy and Sinead...
  • Chemotherapy webchat transcript

    Last week, Macmillan Support Line nurses Bill and John joined us in the chat room to answer your questions about chemotherapy. Topics included the long-term effects of chemotherapy, joint pain and neuropathy and the effect of chemo on blood vessels and travelling. Here are all the questions and answers from the chat. The chat is now finished but...
  • Hair, make-up and skincare webchat transcript

    Last week’s live webchat was all about coping with the visible side-effects of cancer treatment – on your hair, skin and nails. We were joined in the chatroom by Rachael, a Boots Macmillan Beauty Advisor , and Angie, a cancer information nurse from the Macmillan Support Line. They answered questions on subjects including products for...
  • Thyroid cancer webchat transcript

    Last week, thyroid cancer nurses Geri and Ingrid joined us in the chatroom to answer your questions about thyroid cancer. Topics included hormone levels, physiotherapy after surgery, radioactive iodine treatment, and the emotional effects of treatment. Here are all the questions and answers from the chat. The chat is now finished but you can...
  • Benefits webchat, 27 November 2014 - transcript

    Last week, benefits advisers Ceri and Laura joined us in the chatroom to answer some of your questions. Lots of you came along to ask about claiming benefits for people with cancer and their carers. Here are all the questions and answers from the chat. The chat is now finished but you can still speak to a benefits adviser by calling us free on...
  • Lung cancer webchat, 18 November 2014 - transcript

    November is Lung Cancer Awareness Month, so, last week, we hosted a live webchat to give you the chance to ask the experts your lung cancer questions. Cancer information nurses Josie and Anne joined us in the chatroom and answered questions on topics like coping with coughing and breathlessness, symptoms of lung cancer, and treatment for lung cancer...
  • Benefits webchat 25 September - transcript

    Last week, we held a live webchat with benefits advisers Ceri and Jim. They joined us in the chatroom to answer questions about benefits for people with cancer and their carers. The chat is now finished but you can still speak to a welfare rights advisor by calling us free on 0808 808 0000 (Monday-Friday, 9am-8pm). All information is correct at the...
  • Blood cancers webchat transcript

    Last week we held a blood cancers webchat, giving you the chance to ask your questions about leukaemia, lymphoma and myeloma. Our experts were cancer information nurse specialists Bill and Donna. They joined us in the chatroom to answer questions on topics including paraprotein levels, the side effects and long-term consequences of treatment, and...
  • Coping with the side effects of oral cancer treatment - webchat transcript

    Last week we hosted a live webchat about the side effects of oral cancer treatment. Our experts were nurse Josie, dietitian Jenny and dentist Evelyn. Topics included taste changes, coping with a soft diet, mouth care products and damage to teeth and jaws after radiotherapy. The chat is now finished but you can still speak to a nurse by calling...