"It’s cancer" ... what now?

4 minute read time.

Here on the 9th floor of an office block in Vauxhall, my colleagues and I produce information to help people cope and live with cancer. Many of our lives have personally been touched by cancer too. We know what a cancer diagnosis can do. It can turn your world upside down. Pull the rug from beneath your feet. Leave you in shock, feeling numb, confused and scared. If you or someone close has been diagnosed with cancer, you might be wondering what’s going to happen next and how you’ll get through it all. In this blog, we highlight all the ways we can help you, whatever your situation. We want to make sure no one is struggling with a cancer diagnosis on their own.

Talk to us

Many people find it hard to talk to their loved ones about cancer, or to talk about it at all. But a chat with one of our experts can help you find the words you need. Our support line is staffed by cancer information and support specialists, and nurse specialists. Call us free on 0808 808 00 00, Monday–Friday, 9am–8pm, or email us.

Talk to others

In our Online Community, you’ll meet people who are finding ways to get through tough times together. Many people on the community have recently been diagnosed, so they’ll know how you feel and will be able to give you support or a listening ear. If you’re nervous, you could just have a look around and read other people’s messages to start with. Some people prefer face-to-face support – on our website you can search for a support group in your area. Or you might want to use our brand new service, Macmillan Skype Buddy, where we’ll find you a Macmillan-trained Skype user who can offer emotional support when things are tough, or just listen when you need a chat.

Get the information you need

Finding out more about what’s worrying you can help you feel a little bit more empowered and a little less anxious. Whether you want to know more about your type of cancer, are concerned about treatments or side effects, or are worrying about how cancer will affect your life, we have lots of information to help you. Our cancer information web pages may be a good place to start. Or you can order free booklets and audiobooks from us. If you want to talk things through with a trained expert in cancer support, visiting one of our centres could help you. There, you can get free, confidential information and support. There are lots of local support centres, and we have mobile ones that move around the UK.

Get advice on finances and work

Money can be a real worry when you or a loved one is diagnosed with cancer. Our experts on 0808 808 00 00 can find out which benefits you may be entitled to, help you complete forms, apply for grants and put you in touch with one of our local benefits services. They can also give you advice on things such as mortgages, pensions, insurance and savings.

If you’re after some clear information about how cancer can affect your job, and what you can do, our information on work and cancer may help.

Find out about Macmillan professionals

Our Macmillan nurses, doctors and other health and social care professionals offer expert treatment and care. They help individuals and families deal with cancer from diagnosis onwards. They’ll be there for you until you no longer need them. You can ask your GP, hospital consultant, district nurse or hospital ward sister if there are any Macmillan professionals available in your area, or call us on 0808 808 00 00.

We hope the information in this blog has helped you find the help you need. We’re here for everyone affected by cancer – those diagnosed, relatives, friends, and colleagues – so please get in touch if you need support.


(Latest TV advertising campaign – Not Alone – launched to help spread our message, gain new supporters and raise vital funds to continue our work)

Is this blog useful? What would you like to see on this blog? What would be helpful? We’d love to hear your thoughts, so please feel free to leave a comment below (you need to be logged in – if you still can't see the comment box, click on this blog's title at the top).

Keep in touch Follow Macmillan’s cancer information team on Twitter @mac_cancerinfo

Anonymous
  • FormerMember
    FormerMember

    Wow, that TV ad is heartbreaking and reduced me to tears. My darling husband was on his own when he was told he had incurable cancer, I wasn't there to 'catch him' and he was just devasted.

    You guys offer wonderful support so I thank you from the bottom of my heart for that, but I so wish those that deliver such life changing news made sure the person affected wasn't on their own.

  • FormerMember
    FormerMember

    Hi Poppet5,

    Thank you for your comment. Hopefully if the advert is that powerful it will help us to spread the word and help more people.

    I'm so sorry to hear about your husband. You might find the group for bereaved spouses and partners helpful if you haven't already seen it. And we're always here to talk if you just need a chat - ring 0808 808 00 00. 

    I hope you find the Community helpful.

    All the best,

    Abi